Element Adventures PR

Frequently Asked Questions

Please reach us at jason@elementadventurespr.com, or calling 939-903-6266, if you cannot find an answer to your question.

What makes Element Adventures PR different?

We are your "ALL UNDER ONE ROOF " Adventure Provider, insuring seamless transitions between the Tours we offer. With our Unique Skill Sets and ownership of our equipment - We can change the order of the Tours or change locations, to accommodate current weather conditions and improve your chances of getting your Tours completed! Seven (7) Days a week! Custom and Multi day Tours.

What's the Schedule for Our Tours?

Seven (7) Days a week! Click the MORE button, then click "schedule" for weekly scheduling information. Combine your Tours and SAVE!
Morning Tours start at 6 AM from YOUR LOCATION, 7 AM from OUR LOCATION in Arecibo.
Afternoon Tours start at 12pm from YOUR LOCATION, 1 PM from OUR LOCATION in Arecibo.
If You're using our Transportation, You're choosing either 6 AM, or 12PM Tours.
Call for a Customized Tour Schedule.
Tour Times DO NOT include time in transit, from one location to the other.
We Reserve our Right to change Hiking / Boating Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.

What is the process for booking a Tour with Element Adventures PR?

You can easily book a Tour with Element Adventures PR, by visiting our website and selecting your preferred Tours. From there, you can complete your booking and receive confirmation.
You can also Reserve calling 939-903-6266, Monday through Sunday - 6AM to 6PM.
Combine your Tours and SAVE! Click "COMBINE TOURS" for information.
PAY YOUR TOTAL PRICE IN FULL WHEN BOOKING = GET $20 OFF YOUR TOTAL PRICE!!! CALL WHEN PAYING TOTALS IN ADVANCE.

Is there a Minimum and Maximum number of Participants?

YES. The Minimum number of Participants is Two (2) Persons. The Maximum is Twelve (12) Persons. Individuals / Solo, can join a group.
On Combo Tours that include a Boat Tour, the Boat pricing is divided between 2 persons - $135 per person, with the total being $270. Two (2) persons per Boat. If you're an Individual / Solo Tour participant, you will be on your own Boat.
On Boat Tours, All groups must pair off in groups of Two (2) persons per Boat.
Odd numbered groups, for Example: A group of Three persons (3), will have Two (2) persons on one (1) Boat and One (1) person on another Boat.
Team Building, Family Gatherings, Bachelor and Bachelorette Parties, Wedding Celebrations and More, Call to Customize Your Groups Tour.
WE RESERVE THE RIGHT OF ADMISSION.

Does Element Adventures PR provide transportation?

YES. ALL Tour prices, INCLUDE transportation - when Departing and Returning FROM OUR LOCATION in ARECIBO.
From YOUR LOCATION, transportation is $225 from the San Juan area, to include Old San Juan area Hotels, Condado area Hotels, Isla Verde area Hotels or Airbnb, +$75 for outlying areas (outlying areas: East of Isla Verde / West of Aguadilla / Utuado / Ponce).
If you take an Uber or Taxi to our location in Arecibo and require One Way transportation back to the Metro Area / Isabella, Aguadilla, area Hotels, Airbnb - $125, +$75 for outlying areas.
Charges are per group, or individual if you're Solo. Pick ups and Returns must be to the same location.
Transportation is Limited to persons participating in the Tour Only. No Spectators or Non Participants.

Are there any physical requirements for your Tours?

Guided Boat Tours have a weight limit of 250 pounds per seat. Tandem Skydiving has a weight limit of 240 pounds. For Hiking Tours, you should be reasonably Fit and able to swim. If you cannot swim, a life jacket will be provided. All participants must be 18 years old or older, for all of our Tours.

Do participants of the Tours sign a Waiver?

YES. All participants sign an Assumption of Risk and Release of Liability Waiver.
There are Three (3) Waivers - Hiking Tour, Boat Tour and Tandem Skydiving. Waivers are available in English and Spanish.
You must be 18 years of age or older, to participate in our Hiking Tours, Boat Tours and Tandem Skydiving.
Boat Drivers must be 18 years of age or older and posses a Valid Drivers License issued from their State, on hand. Learners Permits Not Valid.

What type of Tours do you offer?

We offer a Variety of Guided Hiking Tours, Guided Boat Tours, Tandem Skydiving, Combined / Customized Tours and Locations and Multi Day Tours - at the Most Beautiful Destinations in Puerto Rico! Click the MORE button, then click "Schedule" for weekly scheduling information. Combine your Tours and SAVE! Click "COMBINE" YOUR TOURS" for information.

What attire is recommended for your Tours?

The recommended foot wear: Closed toe water shoes, hiking shoes, or alternatively (not ideal) tennis shoes you're willing to get wet. Hiking shoes / foot wear, cannot have open hooks for Tandem Skydiving.
Clothing: Comfortable clothing, Swimsuit, or clothing that wicks away water quickly. Performance / workout attire.
Sun Screen and hats. Towel. We provide Complimentary Bug Repellent (OFF).
Change of clothing.
Any Medications or EpiPen you may need.

How should I prepare for my Tour?

We suggest having a good meal before getting started on your Tours. In addition, bring any snacks or drinks you may desire. We provide a cooler and ice for Your items.
We provide 2 bottled waters per Boat. 2 bottled waters per Hiker. 1 bottled water for Tandem Skydiving. Combination Hiking Tours (2 or more Tours) also include an 12 ounce cup of mixed fruit.
Water Proof containment for telephones and personal items - we are NOT RESPONSIBLE for items left in our transportation.
PUNCTUALITY is Important and a MUST - Weather is ever changing, and successful completion of our Tours will depend on being ON TIME.

What can I expect on a Guided Hike with Element Adventures PR?

On your Hike you're going to get WET! We will be traversing Rivers and Waterfalls and visiting Swimming Holes. We will be walking / scaling up and down rocks - you will need to maintain a degree of Focus and Step and Hold Carefully. Some portions are narrow and slippery. Our Hikes range from semi-strenuous to strenuous. Two (2) bottled waters per person.
We Reserve our Right to change Hiking Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.

What can I expect on your Guided Boat Tour?

After a 15 minute briefing, you will be at the controls of the Craig Cat Catamaran. You will be following Your Guide through some of the most Beautiful Scenery Puerto Rico has to offer. There will be stops to discuss your Natural Surroundings and points where we Step On It and FEEL THE SPEED!

Two (2) bottled waters per Boat. Life Vests with signaling whistle and Comms Radio on Driver.
Two (2) Glow Sticks per person, on Full Moon Tours and 1 Flashing Beacon per Boat.
MinimumTwo (2) persons for this Tour / Maximum Six (6) persons per Boat Tour. On Boat Tours, All groups must pair off in groups of two (2) persons per Boat. If you're an Individual / Solo Tour participant, you will be on your own Boat., paying the boat rate of $280.
We Reserve our Right to change Boating Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.
Odd numbered groups, for Example: A group of Three (3) persons, will have Two (2) persons on One (1) Boat and One (1) person on another Boat.

What can I expect on My Tandem Skydive?

After Your 15 minute Briefing, you will be harnessed up, provided goggles (Eye Glasses can be worn) and a Wrist Mounted Altimeter and board the Aircraft with Your Instructor. After a Scenic 20 minute flight, you'll exit the aircraft attached to Your Instructor for the THRILL of Your life! After falling at speeds of 120 MPH - Take in ALL the sights on Your 5 - 6 minute canopy flight, where you will take the controls with your Instructor and learn the basics of canopy flight - followed by a soft, on target landing! Included One (1) bottled water per person. Add your Media Package for Unforgettable Memories!

What can I expect on a Two Combo Tour?

The Two Combo Tour, is a Combination of any Two (2) Tours. Example: Hiking / Boating, or Skydiving / Boating, or Skydiving / Hiking. ALL in ONE DAY! Three (3) bottled waters and 12 ounce mixed fruit cup. Add Transportation from Your Location and let us do the Heavy Lifting - Just sit back and Enjoy!
We Reserve our Right to change Hiking / Boating Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.

What can I expect on a Three Combo Tour?

The Three Combo Tour, IS The Crown Jewel of Element Adventures PR! This is a Combination of ALL Three (3) Tours that we offer. Guided Boat Tour, Guided Hike and a Tandem Skydive - ALL IN ONE DAY! Four (4) bottled waters per person and an 12 ounce cup of Mixed Fruit. Add Transportation from Your Location and lets us do the Heavy Lifting - just sit back and Enjoy!
We Reserve our Right to change Hiking / Boating Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.

What is the order of the Tours on Combo Tours?

On Combo Tours - Weather forecasts, Actual weather onsite and Weather monitoring during the Tours, is what sets the order of the Tours. Tour orders may be changed, to best accommodate the weather and provide the BEST experience on your Tours - and that flexibility IS the Element Adventures PR difference!
We Reserve our Right to change Hiking / Boating Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.

Can Tours be done individually or be Customized?

Any Tour can be done individually, for Example: Hiking Tour only. or, Boat Tour only. or, Tandem Skydiving only. We Customize Tours - You can choose multiple Hiking Tours together. Multiple Boat Tour locations. Multiple Skydiving locations. You can choose a Multi-Day Tour, to include Gastronomical stops. Just get in touch and we'll put together Your Customized Dream Tour! Seven (7) Days a week!!! Click the MORE button, then click "Schedule" for weekly scheduling information. Combine your Tours and SAVE!!!

Can the disabled participate in Element Adventures PR Tours?

On our Guided Boat Tour, our Craig Cat Catamaran Two (2) person boat, has a low center of gravity, open accessibility and comfortable and secure footing. It is a great choice for our disabled guests. Our Tandem Skydiving Team has the additional equipment - to take those confined to a wheelchair or otherwise disabled, Tandem Skydiving. unfortunately, none of our Hiking Locations have good accessibility for disabled guests. Please consult with us on Your disability and suitability for the particular Tour.

What is our Policy on Payments?

Deposits are Non-Refundable and apply towards the total price. Deposits are made Online, or calling 939-903-6266, with at least One Days Notice or More.
If you are a NO SHOW for the agreed upon Time and Tour, deposits are LOST. Arriving Late is considered a NO SHOW. Punctuality is a MUST.
PAY YOUR TOTAL PRICE IN FULL WHEN BOOKING = GET $20 OFF YOUR TOTAL PRICE!!! CALL WHEN PAYING TOTALS IN ADVANCE.
If you pay in Full and in Advance and are a NO SHOW, you will get a Full Refund - MINUS the Deposit for each Tour reserved. Example : Tandem Jump price $245 - $50 deposit = $195 refunded.
Payments can be with any Major Credit Card, PayPAL, ATH Movil or Cash.
Person Reserving and finalizing Payments, Must have a Valid State Issued Photo ID and the Credit Card used, in hand with Matching Names on the ID and Credit Card..
Pricing on Tours, Combination Tours and Tandem Skydiving, are PER PERSON. Pricing on Boat Tours are per Boat.
Deposits for every Tour or Tandem Skydive - is from $50 to $100 PER PERSON, Per Tour or Per Tandem Skydive. Verify Tour deposit amount for desired Tour, when booking.
Transportation is Paid in Full. The following Tours are Paid in Full : La Cueva Del Indio Tour, La Posa Del Obispo Tour and La Planta waterfall Tour.
Your purchase of any Tour, Combo Tour, Transportation service, or Tandem Skydive - is your AGREEMENT to the Terms and Conditions set forth under this section Policy on Payments and the section Cancelation and Refund Policy.
WE RESERVE THE RIGHT OF ADMISSION.

What is your cancelation and Refund Policy?

All deposits are Non-Refundable and apply towards the total price. If you are a NO SHOW for the agreed upon Time and Tour, deposits are LOST. Arriving Late is considered a NO SHOW. Punctuality is a MUST.
If you pay in Full and in Advance and are a NO SHOW, you will get a Full Refund - MINUS the Deposit foreach Tour reserved. Example : Tandem Jump price $245 - $50 deposit = $195 refunded.
KNOW YOUR WEIGHT - if you arrive above the established weight limit for the Tour or tandem Skydive you have scheduled - the Deposits are LOST. Boat Tour Weight limit is 250 pounds per seat. Tandem Skydive Weight Limit is 240 pounds. You will be weighed on site.
Any Conduct, deemed to be Dangerous for yourself, your group, other groups and participants - will result in the termination of the Tour for you and your group. NO refunds for Tours underway - cancelled for misconduct. Full refunds on Tours not conducted, MINUS the deposits placed per Tour or Tandem Skydive.
You will receive a Full refund, for cancelations due to bad weather.
On Combo Tours, any Tour cancelled due to bad weather, will be a Full refund for that part of the Tour. Cancelations on Hiking Tours underway, due to a physical inability on you or your groups part to complete the Tour, is considered a completed Tour.
If a Tour or Tandem Skydive is cancelled due to bad weather, Equipment issues or staff issues / injuries, we will reschedule for the next available day.
If You're a Non Resident of Puerto Rico and leaving Puerto Rico, all monies are refunded on unfinished Tours, Except for NO SHOWS.
Puerto Rico residents will reschedule.
Rescheduling of an Initial Time and Date, has to be done with at Least Two (2) Days / 48 Hours, Notice - or Deposits will be LOST.
We Reserve our Right to change Hiking / Boating Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location.

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I love to hear from fellow Adventure Travelers! Have a question about the Tours we offer? For an Action Packed Tour of Puerto Rico that Combines all the Elements - Contact Element Adventures PR.

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Element Adventures PR

Aeropuerto Regional Antonio "Nery" Juarbe Pol, Santana, Arecibo, Puerto Rico

Phone 939-903-6266 jason@elementadventurespr.com

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