Element Adventures PR

CANCELATIONS AND REFUNDS

All deposits are Non-Refundable and apply towards the total price. if you are NO SHOW for the agreed upon Time and Tour, deposits are LOST. Arriving Late is considered a NO SHOW. Punctuality is a MUST.
If you pay in Full and in Advance and are a NO SHOW, you will get a Full Refund - MINUS the Deposit foreach Tour reserved. Example : Tandem Jump price $245 - $50 deposit = $195 refunded.
KNOW YOUR WEIGHT - If you arrive above the established weight limit for the Tour or Tandem Skydive you have scheduled - the Deposits are LOST. Boat Tour Weight Limit is 250 pounds per seat. Tandem Skydive weight Limit is 240 pounds. You will be weighed on site.
Any Conduct, deemed to be Dangerous for yourself, your group, other groups and participants - will result in the termination of the Tour for you and your group. NO refunds for Tours underway - cancelled for misconduct. Full refunds on Tours not conducted, MINUS the deposits placed per Tour or Tandem Skydive.
You will receive a Full Refund, for cancelations due to bad weather.
On Combo Tours, any Tour cancelled due to bad weather, will be a Full refund for that part of the Tour. Cancelations on Hiking Tours underway, due to a physical inability on you or your groups part to complete the Tour, Is considered a completed Tour.
We Reserve our Right to change Hiking Tour locations, for a location and Tour of equal value - if the weather is bad at your chosen location. If a Tour or Tandem Skydive is cancelled due to bad weather, Equipment Issues, or staff issues / Injuries, we will reschedule for the next available day.
If you're a Non Resident of Puerto Rico and leaving Puerto Rico, all monies are refunded on unfinished Tours, Except for NO SHOWS.
Puerto Rico residents will reschedule.
Rescheduling of an Initial Time and Date, has to be done with at Least Two (2) Days / 48 Hours Notice - or Deposits will be LOST.

Eco Tours and Adventure Travel in Puerto Rico

CANCELATIONS AND REFUNDS

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